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ACADEMY ZERONINE LEARNING LLP (“academy.zeronine”, "we", "our" or "us") is committed to protecting the privacy and personal information of every learner, visitor, instructor, partner and other individual who interacts with our website, educational programmes and related services.
This Privacy Policy ("Policy") explains how academy.zeronine collects, uses, stores, shares, protects and otherwise processes personal information obtained through our website, online learning platform, communications and related services.
This Policy applies whenever you:
visit our website;
create an account;
enquire about a Course;
enrol in a Course or Workshop;
make a payment;
communicate with Academy.zeronine;
participate in online classes;
access learning resources;
interact with our instructors or support team;
otherwise use any Academy.zeronine services.
By accessing or using Academy.zeronine's services, you acknowledge that you have read and understood this Privacy Policy.
This Policy is intended to explain:
what information we collect;
why we collect it;
how we use it;
how we protect it;
with whom we may share it;
how long we retain it;
your rights regarding your information;
how you may contact us regarding privacy matters.
academy.zeronine believes that transparency builds trust and seeks to process personal information responsibly and lawfully.
This Privacy Policy applies to:
visitors to the academy.zeronine website;
registered learners;
prospective learners;
instructors and guest faculty;
corporate clients, business partners, and vendors;
scholarship applicants and webinar participants;
newsletter subscribers;
any individual whose personal information is processed by academy.zeronine.
This Policy applies regardless of whether services are accessed from India or another jurisdiction, subject to applicable law.
4.1 Personal Information: means any information that identifies or can reasonably identify an individual.
4.2 Processing: means collecting, recording, organising, storing, using, modifying, retrieving, sharing, deleting or otherwise handling personal information.
4.3 User: means any individual accessing the academy.zeronine website or services.
4.4 Learner: means any individual enrolled in a Course offered by academy.zeronine.
4.5 Cookies: means small text files stored on a user's device for website functionality, analytics and user experience purposes.
4.6 Platform: means the academy.zeronine website, learning management systems, online classrooms, communication channels and associated digital services.
academy.zeronine may collect different categories of information depending upon your interaction with us.
5.1 Identity Information
full name, date of birth, gender (where voluntarily provided);
photograph (where required);
government-issued identification (only where reasonably necessary);
educational qualifications and professional experience.
5.2 Contact Information
email address, mobile number, postal address, city, state, country.
5.3 Account Information
username, encrypted password, account preferences, profile information, login history.
Passwords are stored using secure cryptographic practices and are not maintained in plain text.
5.4 Course Information
enrolled Courses, attendance, assignments, assessment scores;
certifications, project submissions, learning progress.
5.5 Payment Information
payment reference numbers, transaction IDs, payment dates, payment status, invoice details.
academy.zeronine does not store complete debit card, credit card or banking credentials on its own servers. Payment processing is handled through authorised payment service providers.
5.6 Technical Information
IP address, browser type, operating system, device identifiers;
language preferences, time zone, referring websites, pages visited, session duration, clickstream information.
5.7 Communication Information
emails, WhatsApp messages, chat conversations;
customer support interactions, webinar questions, feedback forms, survey responses.
5.8 Marketing Preferences
newsletter subscriptions, communication preferences, event registrations, promotional interests.
Users may update or withdraw these preferences at any time, subject to our need to send essential service communications.
When you visit the academy.zeronine website, certain information may be collected automatically through technologies such as cookies, server logs and analytics tools. This helps Academy.zeronine improve website performance, security and user experience. Information may include:
browser settings, device information, operating system, screen resolution;
approximate location derived from IP address;
website usage statistics, referring URLs, exit pages, interaction with website features.
academy.zeronine may collect personal information directly from you when you register an account, complete enquiry forms, enrol in Courses, make payments, subscribe to newsletters, attend webinars, upload assignments, communicate with instructors, participate in surveys, or contact customer support.
Information may also be collected automatically through website technologies and, where appropriate, from authorised third-party service providers.
academy.zeronine processes personal information only for legitimate educational, operational and business purposes, including:
providing Courses and educational services;
verifying learner identity and processing enrolments;
issuing certificates and managing learner accounts;
responding to enquiries and processing payments;
delivering Course materials and scheduling classes;
improving educational quality and providing technical support;
complying with legal obligations and protecting legal rights;
preventing fraud, ensuring platform security, and conducting internal analytics.
academy.zeronine processes personal information on one or more of the following bases, as applicable: your consent, performance of a contract with you, compliance with legal obligations, protection of legitimate interests (such as maintaining platform security, preventing fraud), or any other lawful basis recognised under applicable Indian law.
academy.zeronine respects the confidentiality of your personal information and does not sell, rent or trade your personal information to third parties for their independent marketing purposes.
10.1 Service Providers: We may engage third-party service providers for payment gateways, website hosting, cloud infrastructure, LMS, email delivery, CRM, analytics, communication, and cybersecurity. Such providers process personal information only for authorised purposes.
10.2 Instructors and Faculty: Instructors may receive limited learner information (name, email, attendance, assignments, assessment results) solely for educational purposes associated with the Course.
10.3 Corporate Clients: Where a learner participates in a sponsored Course, we may share enrolment status, attendance, completion status, and certification status with the sponsoring organisation.
10.4 Legal and Regulatory Authorities: We may disclose information to comply with applicable laws, court orders, respond to lawful government requests, investigate fraud, or protect legal rights and safety.
10.5 Business Transfers: In the event of a merger, acquisition, restructuring, sale of assets, or business reorganisation, personal information may be transferred subject to applicable legal requirements.
academy.zeronine primarily operates from India. However, certain technology providers or cloud infrastructure used by us may process or store information outside India. We endeavour to ensure reasonable contractual or technical safeguards are implemented in accordance with applicable law.
academy.zeronine retains personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy. Retention periods vary depending upon legal, contractual, operational, or regulatory requirements. Where no longer required, information will be securely deleted or anonymised.
We are committed to protecting personal information through reasonable administrative and technical safeguards such as encrypted communication channels, password protection, access controls, secure hosting environments, regular software updates, and firewall protection. However, no method of internet transmission can be guaranteed to be completely secure.
Subject to applicable law, users may have the right to:
request access to, correction of, or updating of their personal information;
request deletion of personal information where legally permissible;
withdraw consent or object to certain forms of processing;
request restriction of processing or clarification regarding our practices.
academy.zeronine may send information regarding new Courses, workshops, events, webinars, or newsletters. Users may opt out of promotional communications using the unsubscribe facility in emails or by updating communication preferences. Opting out will not affect transactional communications (enrolments, payments, security notifications).
academy.zeronine may record live classes, webinars or workshops for educational continuity, quality assurance, learner support, and reference material. By participating in a live session, learners acknowledge and consent to such recording where permitted by applicable law.
Our website may contain links to third-party websites. academy.zeronine does not control and is not responsible for the privacy practices, security measures, content, or policies of third-party websites.
academy.zeronine's Courses are intended primarily for individuals aged eighteen (18) years or older. We do not knowingly collect personal information from children below the applicable minimum age without appropriate legal authority or parental involvement.
academy.zeronine uses cookies and similar technologies to enhance user experience, improve website functionality, analyse usage patterns and support security. Further information is provided in the separate academy.zeronine Cookie Policy.
We reserve the right to amend this Privacy Policy from time to time. Updated versions shall be published on the academy.zeronine website with an updated effective date. Continued use of our services constitutes acknowledgement of the revised Policy.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.
Subject to applicable law, any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra.
If you have questions, concerns or requests regarding this Privacy Policy, you may contact:
ACADEMY ZERONINE LEARNING LLP
101, Meghdoot Building,
Junction of S.V. Road, Linking Road & Turner Road,
Bandra (West), Mumbai – 400104, Maharashtra, India
Email: info@academy09.com
Website: https://www.academy09.com
By accessing the academy.zeronine website, creating an account, enrolling in a Course, or otherwise using academy.zeronine's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage and processing of your personal information in accordance with this Policy and applicable law.